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General

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Because presentations are opened in a new tab and Safari blocks this behaviour by default, you need to disable "Block Pop-ups" in the Safari settings.

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titleUsing Presenter on the iPad
What is your privacy policy?

You can find our privacy policy here.

Cloud

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titleThere has been a problem contacting your Confluence Instance - Status Code 404/403

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Seeing this message probably means, that the add-on has not been given the necessary permissions to access the contents of your confluence pages. The add-on needs these permissions to be able to transform the page content into a presentation.

To fix this, go to the "User management" settings of your Confluence Cloud instance:

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Select the filter to show "System users" and click on the "Presenter for Confluence" user.

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The checkbox "Application access" for Confluence has to be checked. Additionally the add-on needs to be in all of the groups that are necessary to view the pages you want to present:

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You can find out more about Atlassian Connect add-on security in the official documentation: Atlassian Connect Documentation - Security - Run-time Authorisation: Add-on Users

Server

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titleI do not see the "Present" link in the article tools menu (Server)

 This probably means that your trial license expired or is not valid. Contact your Confluence administrator to renew. If you own a valid license and the link is still not shown, please contact our support.